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Staying Cool While Under Pressure

Jun
27
2020
Sat 9:00 AM to 12:00 PM
Topic: Managing a Business

STAYING COOL WHILE UNDER PRESSURE (Mastering the Art of Conflict Resolution)

Dealing with Irate Customers is always challenging.

"Address Customers Post COVID-19 Behaviors"  - Change your customer mindset

  • Learn techniques to diffuse conflict
  • Create win-win solutions for company & customer

STAYING COOL WHILE UNDER PRESSURE (Mastering the Art of Conflict Resolution) Dealing with Irate Customers is always challenging. "Address Customers Post COVID-19 Behaviors"  - Change your customer mindset - Learn techniques to diffuse conflict - Create win-win solutions for company & customer

Speaker(s): Monique Stubbs-Hall

Zoom Webinar link will be email from wbc-charlotte@theinstitutenc.org

062720F_Stay Cool While Under Pressure (150 KB)
Stay Cool While Under Pressure June 27, 2020

Fee: No Cost

Location

Webinar
9115 Harris Corner Parkway- Suite 440 Charlotte, NC 28269


Women's Business Center of Charlotte Women's Business Center of North Carolina Association of Women's Business Centers

The Women's Business Centers of Charlotte and North Carolina are funded in part through a cooperative agreement with the U.S. Small Business Administration and are members of the Association of Women's Business Centers. The Women's Business Center of Charlotte is funded in part through a cooperative agreement with the City of Charlotte.

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