Management & Practices - Remote Customer Service by Electronic or Other Means
Module1: Building A Strong Customer Care Team Pillars of Success Criitical Elements of Customer Service
Module 2: Managing Remotely The Keys to Managing a Remote Staff The Best Tools and Processes
Module1: Building A Strong Customer Care Team Pillars of Success Criitical Elements of Customer Service Module 2: Managing Remotely The Keys to Managing a Remote Staff The Best Tools and Processes
Speaker(s): LaSonya Berry - McPherson Berry & Associates, Inc.
Zoom Webinar link will be email from wbc-charlotte@theinstitutenc.org
073020F_Mgmt and Remote.jpg (423 KB)
Fee: No Cost
Location
The National Institute of Economic Development Women's Business Centers are funded in part through a cooperative agreement with the U.S. Small Business Administration and are members of the Association of Women's Business Centers. The Women's Business Center of Charlotte is funded in part through a cooperative agreement with the City of Charlotte.